While Digital transformation  is the way forward for many organisations, paper still holds value in the modern business as it is an important medium for recording vital operational information.

Document imaging and management is a growing requirement in business. Scanning paper documents to capture information electronically provides the user with readily available information and the ability to locate important information in seconds.

Aside from a more efficient and timely manner in which to access stored documents and information, document imaging and storage also enables companies to set security access for the more important information. Various levels of access can be created for digital documents, ensuring confidential documents are not accessed by those who shouldn’t have access, or fall into the wrong hands.

CRM customers have access to our easy-to-use, instant and real time online records management system, CIMS.

Benefits of document imaging for effective records management

Converting paper-based information to electronically stored and managed images has a wide range of benefits for all businesses.

  • Increasing productivity
  • Preserve the life of fragile paper records
  • Gain instant access
  • Comply with security regulations and best practices

The data protection offered by scanning paper documents into digital files extends beyond just preserving sensitive, aging documents.

CRM can help safeguard the welfare of your business by generating digital backups of your most valuable documents. Digitising your documents also reduces paper pushing and saves office space, as well as improving business efficiency.

CRM can tailor any scanning and imaging services to meet the needs of individual customers. We can scan hard copy documents in a variety of sizes (up to A0) across all industry standards, and our scanners have the capacity to digitise documents from 100dpi – 600dpi, in your choice of black and white, greyscale, or high quality colour.

High-volume, high quality document imaging

We can tackle high-volume paper-to-digital document conversion projects and return your digitised files on DVD, USB or HDD media. Each media source can store around 10,000 files or a four-drawer standing filing cabinet. Thus, digitisation can greatly expand your office’s physical storage capacity, while preserving your records in digital format. Additional benefits to digitisation include:

  • Electronic documents can be archived into an indexed, searchable database
  • Optical Character Recognition (OCR) that recognises machine printed text


Moreover, once your documents have been scanned into a digital format by CRM, we can link them directly to our Complete Information Management System (CIMS) for secure online storage and easy access.

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